Home Care - Why choose us?
We provide a high quality home care service which caters for a wide range of needs, from companionship and light household duties, through to severe dementia and end of life care.
We oversee the assessment of every client’s care needs and address any other concerns before we actually start their home care. Wherever possible we also involve the client’s family in this assessment process to ensure that they too are happy with every element of the care we shall be providing.
Once the care has started, we maintain a regular dialogue with both the client and their family, including regular phone calls to ensure their continuing satisfaction with our service.
We also send out customer satisfaction questionnaires every six months.
We employ only trained and experienced carers and we take up two references and carry out a CRB (Criminal Records Bureau) check before employing them. We employ our home carers directly, which means we handle their tax and National Insurance and provide them with holiday pay.
It also means we are directly responsible for monitoring their work and performance. We maintain a regular ongoing training program for all our careers to give them the opportunity to become competent in more specialist areas, such as First Aid, dementia, safeguarding etc.
Our home care charges are competitive and they are all-inclusive. There are no extras, such as registration fees, charges for care assessments or for careers’ travel expenses.
Personal Home Care
Our personal home care can include help with:-
- Assisting to wash and dress
- Dental hygiene
- Assistance with hearing aids
- Applying surgical stockings
- Continence management
- Assisting with pad changes
- Care of nails
- Prompting chiropodist visits
- Washing hair
- Skin care
- Help getting up
- Help going to bed
- Waking Nights
Your privacy and dignity are our highest priority.
Listening to your particular needs and choices, we provide a bespoke home care service designed to enable you to remain as independent as possible. We offer different levels of support, as you need it, when you need it. Your care worker can help in many ways, providing assistance, reassurance and encouragement. They are there to support you with the challenges of everyday life such as light domestic duties, shopping and cleaning, but will also provide companionship and friendship for you.
Our care worker also recognizes that there may be a need for more personal support and can help you with your more intimate daily routine such as washing and getting ready in the morning. They can also provide more complex home care following an illness, hospital discharge or long term nursing.
We currently provide home care services to a range of people including:
- Older people
- People living with dementia
- People living with physical disabilities
- People with sensory impairment
- Adults and children with specialist needs including learning difficulties
- People living with a mental illness
- People living with an acquired brain injury (ABI)
- People living with HIV
- Children and their families
Porter Moore Home Care Hampshire and Dorset